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For easier handling PicoLAS offers several accessories to assist you for your applications:
– PLB-21 as handheld operating device for our products with digital interface
– PLCS-21 and PLCS-40 as pulse generators especially designed for our products
– Breakout boards (BOBs) for easy access to all control and outputsignals
– Cables and power supplies
Your satisfaction as customer, for example in the field of photonics, with our products and service is of utmost importance for us. Therefore, the quality of our products and the good feedback of our customers is our top priority. To achieve our product quality, we implemented a multilevel quality assurance. We test each device during manufacturing separately and archive the test results. Thus, each product is completely traceable through our product process through the serial number. The test protocols are stored without any time limit and this allows us to check on every device we ever manufactured. Another important factor for us is to avoid external production processes to keep control over each production step. Therefore, apart from the delivery of the PCB and the components, we carry out the complete manufacturing in-house. From the PCB assembly to the electrical testing of each device is everything in our hands. This allows us to control the quality of each step and it also enables us to do faster prototyping or customization for projects with our customers.
These high standards we set ourselves for our production and the derived quality management system is certified according to the ISO 9001:2015 norm. We developed these standards based on the needs and wishes of our customers, now and in the future. Furthermore, we thrive to exceed our customers’ expectations with individual products or standard products of our portfolio. The quality management system guarantees accurate production planning and enables PicoLAS to develop new drivers and share innovative news with our customers. In addition, this also optimizes our innovation cycles and lead time. In the end, we focus on our customers’ satisfaction, thus, communication and cooperation is key to establish successful customer relationships. We always encourage you to raise questions and to give feedback. Only this way we can improve your customer journey and our innovative technology.